Willow Shoes offer FREE SHIPPING to our
New Zealand and Australian customers.
For queries about shipping to other countries please contact firstname.lastname@example.org before placing your order.
Prior to your delivery arriving, you'll receive a text notifying you of your delivery and asking you to provide information that can assist with delivery.
If you're not going to be home we suggest you choose 'signature not required' and then specify a safe place for the courier to leave your parcel to avoid delays.
Delivery anywhere in New Zealand is FREE
We use NZ Post CourierPost Service.
Deliveries take 1-5 working days to anywhere in New Zealand depending on which of our stores your shoes are sent from. Rural delivery can take a little longer.
Delivery to anywhere in Australia is FREE
We use NZ Post EShip.
Delivery takes 3-10 working days to most places in Australia. Delivery time depends on where you live - main cities will take a few days and rural deliveries take longer.
All orders placed through our website are shipped from New Zealand.
Please note: Any import duties and taxes are the responsibility of the recipient in Australia. From October 26 2017 - goods worth AUD $1000 or less, have no additional duties, taxes or charges to pay. All updates relating to Australian customers can be found on www.border.gov.au and then see Buying Online. Willow Shoes will not be responsible for any changes in this legislation that may result in any recipient paying local taxes , duties or charges on their order.